LOVR x MAKR · MAKR Property
The enquiry journey.
Not every buyer arrives knowing which project they want. Enquiries that land through makr.property itself, the parent house rather than an estate, step into the sequence below: acknowledged instantly, routed to the right project on a phone call, and carried in MAKR’s own voice throughout.
The moment it lands
The enquiry is acknowledged by email and text within a minute, opening the portfolio. A consultant is assigned instantly and calls the same day to route the buyer to the right project.
One day later
The brand story: built to be held.
Day three
How buying works, across off-the-plan and completed stock, closing on the call.
If detail is missing
A thirty-second ask: budget, timeline, and which project has their eye.
Three days on
A gentle follow-up, then the rhythm slows to portfolio news.
The emails.
Shown at reduced size, in send order. Click any email to read it in full. The dashed markers are personalised fields.
Within a minute
The instant acknowledgement
Sent the moment a general enquiry lands through makr.property. It opens the portfolio and sets up the call that routes the buyer to the right project. A text message goes with it.
Subject: MAKR, THANK YOU FOR YOUR ENQUIRY
The portfolio is one tap below.
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Thank you,
and welcome.
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First name, it is good to have you here.
The MAKR portfolio is one tap below: current releases, plans and availability, and what is coming that has not been advertised.
Consultant will call you today to point you at the right project. The people you speak to here make the decisions, so your questions get answered on the spot.
We hold ourselves to a simple standard here. It will be a pleasure to show you exactly what that means. |
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| Prefer to talk now? Call Consultant on Phone number. |
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The portfolio
SmartStores workstores at Richlands, Eagle Farm and Citiswich. ARLO, a commercial and lifestyle precinct in Burleigh Heads. Architecturally led, commercial and industrial, built to be held.
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Click to view the full email
One day later
The brand story
The house position: why a developer that keeps its own buildings builds them differently.
Subject: MAKR, BUILT TO BE HELD
Why a developer that keeps its buildings builds them differently.
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Built to
be held.
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Most developers build to sell. MAKR builds to be held.
First name, it is a difference you feel before you can argue it. Fifty workstores at Citiswich. Forty on Boundary Road at Richlands, drawn by ByCulprit. Sixteen at Eagle Farm, six of them still available.
One standard across all of it, the places we would own ourselves. In several cases we still do.
Your consultant is Consultant, and they are a better read than any brochure. |
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| Reply to this email and Consultant picks it up. |
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Click to view the full email
Day three
How buying works
The buying path in four plain steps, covering both off-the-plan and completed stock, closing on the call.
Subject: MAKR, THE PATH FROM HERE
Unhurried, and in this order.
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The path
from here.
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First name, buying well rewards the prepared, and preparing is easier than people expect.
There is no pressure at any step. MAKR allocates by fit, and the only work is making sure we know exactly what you want.
Do that once, together, and the rest looks after itself. The call is the easiest place to start. |
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| Or call Consultant directly on Phone number. |
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A phone call
About what your business or portfolio needs, at your pace.
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A walkthrough
Video over the plans, or on site where the project allows.
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Expression of interest
Once you have chosen your position, your solicitor alongside.
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Settlement
Off the plan, construction updates the whole way. Completed stock, move straight in.
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Click to view the full email
Only if the brief is missing
The qualification ask
Budget, timeline, which project has their eye, and whether it is for their business or their portfolio.
Subject: MAKR, THIRTY SECONDS BUYS A HEAD START
Most MAKR stock is placed before a campaign exists.
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Thirty seconds
buys a head start.
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First name, most MAKR stock never reaches a campaign, and allocations run on fit rather than queue position.
So the most valuable thing you can give us is short. Your budget. Your timeline. Which project has your eye, and whether it is for your own business or your portfolio.
Thirty seconds, and the right stock reaches you before the market does. |
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| Or give Consultant the same in a call on Phone number. |
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Click to view the full email
Three days on
The gentle follow-up
Holds the relationship without pressure, then the rhythm slows to portfolio news.
Subject: MAKR, STILL HERE WHEN YOU ARE
We can wait well.
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Still here
when you are.
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First name, property rewards timing, not urgency.
If now is not the moment, nothing is lost. Your place on the MAKR list holds.
If you would rather talk sooner, pick a time that suits and Consultant will be there. |
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| Reply with a word and we will work around you. |
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Click to view the full email
The text message.
One text supports the instant acknowledgement, from a monitored number a buyer can simply reply to.
With the acknowledgement
First name, thank you, lovely to have your enquiry with MAKR. The portfolio: makr.property. Consultant will call you today. Reply anytime, this number is monitored.
The destination
The MAKR portfolio page.
The general journey’s buttons open a portfolio page that routes a buyer to whichever project fits: each project card opens that estate’s own brochure page, and the enquiry form’s project selector drops the buyer into the matching journey.
Open the portfolio page
A note on what you are seeing. Imagery is drawn from MAKR’s lifestyle photography and current project renders. The dashed markers show where each message personalises itself. Copy shown is the working draft and sharpens further before anything sends.
