LOVR
LOVR x MAKR · SmartStores

The enquiry journeys.

Every enquiry that touches a SmartStores estate, whether it comes from the website, a brochure download or a code on signage, steps into the same considered sequence, dressed in that estate’s own imagery and detail. Nothing waits in an inbox. Choose an estate below to see its journey exactly as a buyer receives it.

The moment it lands
The enquiry is acknowledged by email and text within a minute, carrying the short project brochure. A consultant is assigned instantly and calls the buyer back personally.
One day later
The brand story: MAKR still owns some of what it has built, and that sets the standard the rest is held to.
Day three
How buying works, in four plain steps, closing on the phone call.
Day five
The case for commercial: why the smart money is moving to commercial property, and what industrial offers that residential does not.
If detail is missing
A thirty-second ask for budget, timing and intended use, so the right stock reaches the right buyer first.
Three days on
A gentle follow-up that holds the relationship, then the rhythm slows to project news and construction milestones.

40 architecturally led workstores from 101 to 643 square metres at 664 Boundary Road. Construction is all but finished: completion is weeks away, not years. Designed by ByCulprit for operators and investors who want ownership, flexibility and room to grow.

Within a minute
The instant acknowledgement
Sent the moment an enquiry or brochure download lands, any hour of the day. It delivers the short brochure instantly and sets up the phone call. A text message goes with it.
Subject: SMARTSTORES RICHLANDS, THANK YOU FOR YOUR ENQUIRY
Your Richlands brochure is ready now. ‌ ‌ ‌
SmartStores
SmartStores
Thank you,
and welcome.
First name, your SmartStores Richlands brochure is ready: the precinct, the workstore range, and how close the build is to finished. It is one tap below.

Consultant will call you back personally to walk you through the rest: the individual floor plans, pricing and what is available right now, matched to what your business needs. You will be speaking to the people who build these, so your questions get answered on the spot.

Our standard is plain. Nothing goes out that MAKR would not be content to own itself, and some of it we still do.
Get the Richlands brochure
Prefer to talk now? Call Consultant on Phone number.
Richlands
40 architecturally led workstores from 101 to 643 square metres at 664 Boundary Road. Construction is all but finished: completion is weeks away, not years. Designed by ByCulprit for operators and investors who want ownership, flexibility and room to grow.
SmartStores Richlands render
 
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
One day later
The brand story
The standard MAKR builds to, and where it comes from: some of what it has built, it still owns. One idea, one ask.
Subject: MAKR, THE STANDARD WE BUILD TO
Some of what we have built, we still own. ‌ ‌ ‌
SmartStores
SmartStores
The standard
we build to.
Some of what MAKR has built, MAKR still owns.

First name, that is not a slogan, it is a constraint. When a building might stay on your own books, the decisions get made differently before anyone has to argue about them.

MAKR looks at more than a hundred sites before choosing one, and builds only on the best of them. The best site, the best design and the best quality: materials that weather into character instead of out of it, and a finish that holds up years after the last unit sells. That is more than twenty years of expertise at work, and when you buy with MAKR, that rigour is what you are buying into.

Richlands is built to that standard: 40 workstores designed by ByCulprit, held to the same line as the buildings MAKR has kept.

Your consultant is Consultant, and they are a better read than any brochure.
See the Richlands range
Walk through the interactive information memorandum at smartstoresrichlands.visionpitch.com.au, or reply to this email and Consultant picks it up.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Day three
How buying works
The whole buying path laid out in four plain steps, so the purchase feels prepared rather than pressured. It closes on booking the call.
Subject: SMARTSTORES RICHLANDS, THE PATH FROM HERE
Unhurried, and in this order. ‌ ‌ ‌
SmartStores
SmartStores
The path
from here.
First name, buying at completion rewards the prepared, and preparing is easier than people expect.

There is no pressure at any step. MAKR allocates by fit, and the only work is making sure we know exactly what your business wants, or what your investment strategy is.

Do that once, together, and the rest looks after itself. The call is the easiest place to start.
Book a call
Or call Consultant directly on Phone number.
1
A phone call
About what your business needs, at your pace.
2
A walkthrough
On site as the build finishes, or video over the plans.
3
Expression of interest
Once you have chosen your unit, your solicitor alongside.
4
Settle and move in
Completion is weeks away, not years.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Day five
The case for commercial
Why the smart money is moving to commercial: the tax position, the income, and what industrial offers that residential does not. Jack’s brief of 13 October, closing on an enquiry.
Subject: SMARTSTORES, THE SMART MONEY IS MOVING TO COMMERCIAL
Why commercial property is where the smart money is heading. ‌ ‌ ‌
SmartStores
SmartStores
The smart money
is moving to commercial.
First name, the recent restrictions on negative gearing, and on investment borrowing by self managed super funds, do not apply to commercial property. That is one reason the smart money is leading a surge into commercial.

Commercial industrial property offers what residential investors are increasingly looking for: strong rental returns, long term capital growth, and an investment that can help pay for itself. Rental income, not just tax deductions.

SmartStores Richlands is premium industrial workstores in one of Brisbane’s most established industrial corridors, weeks from completion. Smart investment, serious potential. Work smarter, invest smarter, own smarter.
Enquire about Richlands
Or call Consultant directly on Phone number. General information only, not financial advice.
Why invest in industrial?
Rental income, not just tax deductions.
Invest in an asset designed to generate income.
Tenants can help pay down your investment.
Put rental income to work building your wealth.
Commercial leasing advantages.
Tenants may contribute to property outgoings, depending on lease terms.
Own a tangible, income producing asset.
Industrial property with real business demand.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Only if the brief is missing
The qualification ask
Sent only when we still do not know budget, timing and intended use. One short ask, thirty seconds to answer, with a matching text message.
Subject: SMARTSTORES, THIRTY SECONDS BUYS A HEAD START
Stock is allocated on fit, not on queue position. ‌ ‌ ‌
SmartStores
SmartStores
Thirty seconds
buys a head start.
First name, allocations run on fit rather than queue position, so the more we know the sooner the right workstore reaches you.

So the most valuable thing you can give us is short. Your budget. Your timeline. Whether the workstore is for your own business or your portfolio.

Thirty seconds, and we can point you at the right unit rather than the whole list.
Send your brief
Or give Consultant the same in a call on Phone number.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Three days on
The gentle follow-up
If there is no reply, this holds the relationship without pressure. After it, the rhythm slows to occasional project news.
Subject: SMARTSTORES, STILL HERE WHEN YOU ARE
We can wait well. ‌ ‌ ‌
SmartStores
SmartStores
Still here
when you are.
First name, property rewards timing, not urgency.

If now is not the moment, nothing is lost. Your place on the Richlands list holds.

If you would rather talk sooner, pick a time that suits and Consultant will be there.
Pick a time
Reply with a word and we will work around you.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email

The text messages.

Two texts support the emails: one with the instant acknowledgement, one with the qualification ask. Both come from a monitored number a buyer can simply reply to.

With the acknowledgement
First name, thank you for your enquiry on SmartStores Richlands. Your brochure: smartstores.au/richlands/brochure. Consultant will call you back personally. Reply anytime, this number is monitored.
With the qualification ask
First name, quick one from SmartStores. Your rough timeline: next 3 months, 3 to 6, or just researching? Reply 1, 2 or 3.
The destination

The Richlands brochure page.

Every brochure button in the journey opens a live web page rather than a heavy attachment: the location, the masterplan, the unit mix and the precinct laid out in full, with the designed project brochure one tap away as a PDF. Pricing and the individual unit floor plans are the two things held back, and they are the reason to take the call. It reads beautifully on a phone, and every visit registers as an enquiry.

Open the brochure page

Sixteen architecturally led workstores from 98 to 354 square metres at 344 Fison Avenue East, Eagle Farm, inside the Australia TradeCoast. Under construction now, with completion expected in the first quarter of 2027. Ask us what is available.

Within a minute
The instant acknowledgement
Sent the moment an enquiry or brochure download lands, any hour of the day. It delivers the short brochure instantly and sets up the phone call. A text message goes with it.
Subject: SMARTSTORES EAGLE FARM, THANK YOU FOR YOUR ENQUIRY
Your Eagle Farm brochure is ready now. ‌ ‌ ‌
SmartStores
SmartStores
Thank you,
and welcome.
First name, your SmartStores Eagle Farm brochure is ready: the precinct, the workstore range, and where the build is up to. It is one tap below.

Consultant will call you back personally to walk you through the rest: the individual floor plans, pricing and what is available right now, matched to what your business needs. You will be speaking to the people who build these, so your questions get answered on the spot.

Our standard is plain. Nothing goes out that MAKR would not be content to own itself, and some of it we still do.
Get the Eagle Farm brochure
Prefer to talk now? Call Consultant on Phone number.
Eagle Farm
Sixteen architecturally led workstores from 98 to 354 square metres at 344 Fison Avenue East, Eagle Farm, inside the Australia TradeCoast. Under construction now, with completion expected in the first quarter of 2027. Ask us what is available.
SmartStores Eagle Farm render
 
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
One day later
The brand story
The standard MAKR builds to, and where it comes from: some of what it has built, it still owns. One idea, one ask.
Subject: MAKR, THE STANDARD WE BUILD TO
Some of what we have built, we still own. ‌ ‌ ‌
SmartStores
SmartStores
The standard
we build to.
Some of what MAKR has built, MAKR still owns.

First name, that is not a slogan, it is a constraint. When a building might stay on your own books, the decisions get made differently before anyone has to argue about them.

MAKR looks at more than a hundred sites before choosing one, and builds only on the best of them. The best site, the best design and the best quality: materials that weather into character instead of out of it, and a finish that holds up years after the last unit sells. That is more than twenty years of expertise at work, and when you buy with MAKR, that rigour is what you are buying into.

Eagle Farm is built to that standard: sixteen workstores, held to the same line as the buildings MAKR has kept.

Your consultant is Consultant, and they are a better read than any brochure.
See the Eagle Farm range
Walk through the interactive information memorandum at smartstoreseaglefarm.visionpitch.com.au, or reply to this email and Consultant picks it up.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Day three
How buying works
The whole buying path laid out in four plain steps, so the purchase feels prepared rather than pressured. It closes on booking the call.
Subject: SMARTSTORES EAGLE FARM, THE PATH FROM HERE
Unhurried, and in this order. ‌ ‌ ‌
SmartStores
SmartStores
The path
from here.
First name, buying well rewards the prepared, and preparing is easier than people expect.

There is no pressure at any step. MAKR allocates by fit, and the only work is making sure we know exactly what your business wants, or what your investment strategy is.

Do that once, together, and the rest looks after itself. The call is the easiest place to start.
Book a call
Or call Consultant directly on Phone number.
1
A phone call
About what your business needs, at your pace.
2
A walkthrough
On site as the build allows, or video over the plans.
3
Expression of interest
Once you have chosen your unit, your solicitor alongside.
4
Settle and move in
Completion is expected in the first quarter of 2027, with construction updates the whole way.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Day five
The case for commercial
Why the smart money is moving to commercial: the tax position, the income, and what industrial offers that residential does not. Jack’s brief of 13 October, closing on an enquiry.
Subject: SMARTSTORES, THE SMART MONEY IS MOVING TO COMMERCIAL
Why commercial property is where the smart money is heading. ‌ ‌ ‌
SmartStores
SmartStores
The smart money
is moving to commercial.
First name, the recent restrictions on negative gearing, and on investment borrowing by self managed super funds, do not apply to commercial property. That is one reason the smart money is leading a surge into commercial.

Commercial industrial property offers what residential investors are increasingly looking for: strong rental returns, long term capital growth, and an investment that can help pay for itself. Rental income, not just tax deductions.

SmartStores Eagle Farm is premium industrial workstores in the Australia TradeCoast, Brisbane’s trade and logistics heartland. Smart investment, serious potential. Work smarter, invest smarter, own smarter.
Enquire about Eagle Farm
Or call Consultant directly on Phone number. General information only, not financial advice.
Why invest in industrial?
Rental income, not just tax deductions.
Invest in an asset designed to generate income.
Tenants can help pay down your investment.
Put rental income to work building your wealth.
Commercial leasing advantages.
Tenants may contribute to property outgoings, depending on lease terms.
Own a tangible, income producing asset.
Industrial property with real business demand.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Only if the brief is missing
The qualification ask
Sent only when we still do not know budget, timing and intended use. One short ask, thirty seconds to answer, with a matching text message.
Subject: SMARTSTORES, THIRTY SECONDS BUYS A HEAD START
Availability moves. A short brief keeps you ahead of it. ‌ ‌ ‌
SmartStores
SmartStores
Thirty seconds
buys a head start.
First name, allocations at Eagle Farm run on fit rather than queue position, so the more we know the sooner the right workstore reaches you.

So the most valuable thing you can give us is short. Your budget. Your timeline. Whether the workstore is for your own business or your portfolio.

Thirty seconds, and we can point you at the right unit rather than the whole list.
Send your brief
Or give Consultant the same in a call on Phone number.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Three days on
The gentle follow-up
If there is no reply, this holds the relationship without pressure. After it, the rhythm slows to occasional project news.
Subject: SMARTSTORES, STILL HERE WHEN YOU ARE
We can wait well. ‌ ‌ ‌
SmartStores
SmartStores
Still here
when you are.
First name, property rewards timing, not urgency.

If now is not the moment, nothing is lost. Your place on the Eagle Farm list holds.

If you would rather talk sooner, pick a time that suits and Consultant will be there.
Pick a time
Reply with a word and we will work around you.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email

The text messages.

Two texts support the emails: one with the instant acknowledgement, one with the qualification ask. Both come from a monitored number a buyer can simply reply to.

With the acknowledgement
First name, thank you for your enquiry on SmartStores Eagle Farm. Your brochure: smartstores.au/eagle-farm/brochure. Consultant will call you back personally. Reply anytime, this number is monitored.
With the qualification ask
First name, quick one from SmartStores. Your rough timeline: next 3 months, 3 to 6, or just researching? Reply 1, 2 or 3.
The destination

The Eagle Farm brochure page.

Every brochure button in the journey opens a live web page rather than a heavy attachment: the location, the masterplan, the unit mix and the precinct laid out in full, with the designed project brochure one tap away as a PDF. Pricing and the individual unit floor plans are the two things held back, and they are the reason to take the call. It reads beautifully on a phone, and every visit registers as an enquiry.

Open the brochure page

Fifty workstores from 95 to 462 square metres at 183 Hume Drive, Bundamba. Built, finished and open: you can walk through it this week and move in when you settle.

Within a minute
The instant acknowledgement
Sent the moment an enquiry or brochure download lands, any hour of the day. It delivers the short brochure instantly and sets up the phone call. A text message goes with it.
Subject: SMARTSTORES CITISWICH, THANK YOU FOR YOUR ENQUIRY
Your Citiswich brochure is ready now. ‌ ‌ ‌
SmartStores
SmartStores
Thank you,
and welcome.
First name, your SmartStores Citiswich brochure is ready: the precinct, the workstore range, and what is available to move into now. It is one tap below.

Consultant will call you back personally to walk you through the rest: the individual floor plans, pricing and what is available right now, matched to what your business needs. You will be speaking to the people who build these, so your questions get answered on the spot.

Our standard is plain. Nothing goes out that MAKR would not be content to own itself, and some of it we still do.
Get the Citiswich brochure
Prefer to talk now? Call Consultant on Phone number.
Citiswich
Fifty workstores from 95 to 462 square metres at 183 Hume Drive, Bundamba. Built, finished and open: you can walk through it this week and move in when you settle.
SmartStores Citiswich render
 
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
One day later
The brand story
The standard MAKR builds to, and where it comes from: some of what it has built, it still owns. One idea, one ask.
Subject: MAKR, THE STANDARD WE BUILD TO
Some of what we have built, we still own. ‌ ‌ ‌
SmartStores
SmartStores
The standard
we build to.
Some of what MAKR has built, MAKR still owns.

First name, that is not a slogan, it is a constraint. When a building might stay on your own books, the decisions get made differently before anyone has to argue about them.

MAKR looks at more than a hundred sites before choosing one, and builds only on the best of them. The best site, the best design and the best quality: materials that weather into character instead of out of it, and a finish that holds up years after the last unit sells. That is more than twenty years of expertise at work, and when you buy with MAKR, that rigour is what you are buying into.

Citiswich is built to that standard, and it is finished: fifty workstores at 183 Hume Drive, Bundamba, complete and ready to occupy now.

Your consultant is Consultant, and they are a better read than any brochure.
See the Citiswich range
Reply to this email and Consultant picks it up.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Day three
How buying works
The whole buying path laid out in four plain steps, so the purchase feels prepared rather than pressured. It closes on booking the call.
Subject: SMARTSTORES CITISWICH, THE PATH FROM HERE
Unhurried, and in this order. ‌ ‌ ‌
SmartStores
SmartStores
The path
from here.
First name, buying well rewards the prepared, and preparing is easier than people expect.

There is no pressure at any step. MAKR allocates by fit, and the only work is making sure we know exactly what your business wants, or what your investment strategy is.

Do that once, together, and the rest looks after itself. The call is the easiest place to start.
Book a call
Or call Consultant directly on Phone number.
1
A phone call
About what your business needs, at your pace.
2
A walkthrough
On site, whenever suits you. The precinct is complete.
3
Expression of interest
Once you have chosen your unit, your solicitor alongside.
4
Settle and move in
Your unit is built and ready.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Day five
The case for commercial
Why the smart money is moving to commercial: the tax position, the income, and what industrial offers that residential does not. Jack’s brief of 13 October, closing on an enquiry.
Subject: SMARTSTORES, THE SMART MONEY IS MOVING TO COMMERCIAL
Why commercial property is where the smart money is heading. ‌ ‌ ‌
SmartStores
SmartStores
The smart money
is moving to commercial.
First name, the recent restrictions on negative gearing, and on investment borrowing by self managed super funds, do not apply to commercial property. That is one reason the smart money is leading a surge into commercial.

Commercial industrial property offers what residential investors are increasingly looking for: strong rental returns, long term capital growth, and an investment that can help pay for itself. Rental income, not just tax deductions.

SmartStores Citiswich is premium industrial workstores in Ipswich’s Western Growth Corridor, finished and ready to occupy now. Smart investment, serious potential. Work smarter, invest smarter, own smarter.
Enquire about Citiswich
Or call Consultant directly on Phone number. General information only, not financial advice.
Why invest in industrial?
Rental income, not just tax deductions.
Invest in an asset designed to generate income.
Tenants can help pay down your investment.
Put rental income to work building your wealth.
Commercial leasing advantages.
Tenants may contribute to property outgoings, depending on lease terms.
Own a tangible, income producing asset.
Industrial property with real business demand.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Only if the brief is missing
The qualification ask
Sent only when we still do not know budget, timing and intended use. One short ask, thirty seconds to answer, with a matching text message.
Subject: SMARTSTORES, THIRTY SECONDS BUYS A HEAD START
Stock is allocated on fit, not on queue position. ‌ ‌ ‌
SmartStores
SmartStores
Thirty seconds
buys a head start.
First name, allocations run on fit rather than queue position, so the more we know the sooner the right workstore reaches you.

So the most valuable thing you can give us is short. Your budget. Your timeline. Whether the workstore is for your own business or your portfolio.

Thirty seconds, and we can point you at the right unit rather than the whole list.
Send your brief
Or give Consultant the same in a call on Phone number.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Three days on
The gentle follow-up
If there is no reply, this holds the relationship without pressure. After it, the rhythm slows to occasional project news.
Subject: SMARTSTORES, STILL HERE WHEN YOU ARE
We can wait well. ‌ ‌ ‌
SmartStores
SmartStores
Still here
when you are.
First name, property rewards timing, not urgency.

If now is not the moment, nothing is lost. Your place on the Citiswich list holds.

If you would rather talk sooner, pick a time that suits and Consultant will be there.
Pick a time
Reply with a word and we will work around you.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email

The text messages.

Two texts support the emails: one with the instant acknowledgement, one with the qualification ask. Both come from a monitored number a buyer can simply reply to.

With the acknowledgement
First name, thank you for your enquiry on SmartStores Citiswich. Your brochure: smartstores.au/citiswich/brochure. Consultant will call you back personally. Reply anytime, this number is monitored.
With the qualification ask
First name, quick one from SmartStores. Your rough timeline: next 3 months, 3 to 6, or just researching? Reply 1, 2 or 3.
The destination

The Citiswich brochure page.

Every brochure button in the journey opens a live web page rather than a heavy attachment: the location, the masterplan, the unit mix and the precinct laid out in full, with the designed project brochure one tap away as a PDF. Pricing and the individual unit floor plans are the two things held back, and they are the reason to take the call. It reads beautifully on a phone, and every visit registers as an enquiry.

Open the brochure page

A note on what you are seeing. Citiswich now runs entirely on the June completion photography rather than renders. Richlands and Eagle Farm still use renders, and Richlands swaps to completion photography the month it finishes. Each brochure page now carries the designed project brochure as a PDF download. The dashed markers show where each message personalises itself. Copy shown is the working draft and sharpens further before anything sends. Under every email and text there is a notes box: write what you would change and press Send note, and it comes straight to us against that email.