LOVR
LOVR x MAKR · SmartStores

The enquiry journeys.

Every enquiry that touches a SmartStores estate, whether it comes from the website, a brochure download or a code on signage, steps into the same considered sequence, dressed in that estate’s own imagery and detail. Nothing waits in an inbox. Choose an estate below to see its journey exactly as a buyer receives it.

The moment it lands
The enquiry is acknowledged by email and text within a minute, carrying the short project brochure. A consultant is assigned instantly and calls the same day.
One day later
The brand story: why a developer that keeps its own buildings builds them differently.
Day three
How buying works, in four plain steps, closing on the phone call.
If detail is missing
A thirty-second ask for budget, timing and intended use, so the right stock reaches the right buyer first.
Three days on
A gentle follow-up that holds the relationship, then the rhythm slows to project news and construction milestones.

40 architecturally led workstores from 101 to 643 square metres at 664 Boundary Road. Under construction now, completing Q3 2026. Designed by ByCulprit for operators and investors who want ownership, flexibility and room to grow.

Within a minute
The instant acknowledgement
Sent the moment an enquiry or brochure download lands, any hour of the day. It delivers the short brochure instantly and sets up the phone call. A text message goes with it.
Subject: SMARTSTORES RICHLANDS, THANK YOU FOR YOUR ENQUIRY
Your Richlands brochure is ready now. ‌ ‌ ‌
SmartStores
SmartStores
Thank you,
and welcome.
First name, your SmartStores Richlands brochure is ready: the precinct, the workstore range, and where the build is up to. It is one tap below.

Consultant will call you today to walk you through it: floor plans, pricing and current availability, matched to what your business needs. The people you speak to here make the decisions, so your questions get answered on the spot.

We hold ourselves to a simple standard here. It will be a pleasure to show you exactly what that means.
Get the Richlands brochure
Prefer to talk now? Call Consultant on Phone number.
Richlands
40 architecturally led workstores from 101 to 643 square metres at 664 Boundary Road. Under construction now, completing Q3 2026. Designed by ByCulprit for operators and investors who want ownership, flexibility and room to grow.
SmartStores Richlands render
 
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
One day later
The brand story
Why MAKR builds differently, and why that matters to a buyer. One idea, one ask.
Subject: MAKR, BUILT TO BE HELD
Why a developer that keeps its buildings builds them differently. ‌ ‌ ‌
SmartStores
SmartStores
Built to
be held.
Most developers build to sell. MAKR builds to be held.

First name, it is a difference you feel before you can argue it. A building we intend to keep gets the right site over the cheap one. Materials that weather into character instead of out of it. A release set by readiness rather than by the quarter.

Richlands is built to that standard: 40 workstores designed by ByCulprit, held to the same line as everything MAKR keeps. Some of what we have built, we still own.

Your consultant is Consultant, and they are a better read than any brochure.
See the Richlands range
Reply to this email and Consultant picks it up.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Day three
How buying works
The whole buying path laid out in four plain steps, so the purchase feels prepared rather than pressured. It closes on booking the call.
Subject: SMARTSTORES RICHLANDS, THE PATH FROM HERE
Unhurried, and in this order. ‌ ‌ ‌
SmartStores
SmartStores
The path
from here.
First name, off the plan rewards the prepared, and preparing is easier than people expect.

There is no pressure at any step. MAKR allocates by fit, and the only work is making sure we know exactly what your business wants.

Do that once, together, and the rest looks after itself. The call is the easiest place to start.
Book a call
Or call Consultant directly on Phone number.
1
A phone call
About what your business needs, at your pace.
2
A walkthrough
Video over the plans, or on site as construction allows.
3
Expression of interest
Once you have chosen your unit, your solicitor alongside.
4
Settle at completion
Construction updates the whole way through.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Only if the brief is missing
The qualification ask
Sent only when we still do not know budget, timing and intended use. One short ask, thirty seconds to answer, with a matching text message.
Subject: SMARTSTORES, THIRTY SECONDS BUYS A HEAD START
Most SmartStores stock is placed before a campaign exists. ‌ ‌ ‌
SmartStores
SmartStores
Thirty seconds
buys a head start.
First name, most SmartStores stock never reaches a campaign, and allocations run on fit rather than queue position.

So the most valuable thing you can give us is short. Your budget. Your timeline. Whether the workstore is for your own business or your portfolio.

Thirty seconds, and the right stock reaches you before the market does.
Send your brief
Or give Consultant the same in a call on Phone number.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Three days on
The gentle follow-up
If there is no reply, this holds the relationship without pressure. After it, the rhythm slows to occasional project news.
Subject: SMARTSTORES, STILL HERE WHEN YOU ARE
We can wait well. ‌ ‌ ‌
SmartStores
SmartStores
Still here
when you are.
First name, property rewards timing, not urgency.

If now is not the moment, nothing is lost. Your place on the Richlands list holds.

If you would rather talk sooner, pick a time that suits and Consultant will be there.
Pick a time
Reply with a word and we will work around you.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email

The text messages.

Two texts support the emails: one with the instant acknowledgement, one with the qualification ask. Both come from a monitored number a buyer can simply reply to.

With the acknowledgement
First name, thank you, lovely to have your enquiry on SmartStores Richlands. Your brochure: smartstores.au/richlands/brochure. Consultant will call you today. Reply anytime, this number is monitored.
With the qualification ask
First name, quick one from SmartStores. Your rough timeline: next 3 months, 3 to 6, or just researching? Reply 1, 2 or 3.
The destination

The Richlands brochure page.

Every brochure button in the journey opens a live web page rather than a heavy attachment. It always shows current imagery and availability, it reads beautifully on a phone, and every visit registers as an enquiry.

Open the brochure page

Sixteen architecturally led workstores at Eagle Farm, with six remaining. Register now for the final release.

Within a minute
The instant acknowledgement
Sent the moment an enquiry or brochure download lands, any hour of the day. It delivers the short brochure instantly and sets up the phone call. A text message goes with it.
Subject: SMARTSTORES EAGLE FARM, THANK YOU FOR YOUR ENQUIRY
Your Eagle Farm brochure is ready now. ‌ ‌ ‌
SmartStores
SmartStores
Thank you,
and welcome.
First name, your SmartStores Eagle Farm brochure is ready: the precinct, the workstore range, and what remains in the release. It is one tap below.

Consultant will call you today to walk you through it: floor plans, pricing and current availability, matched to what your business needs. The people you speak to here make the decisions, so your questions get answered on the spot.

We hold ourselves to a simple standard here. It will be a pleasure to show you exactly what that means.
Get the Eagle Farm brochure
Prefer to talk now? Call Consultant on Phone number.
Eagle Farm
Sixteen architecturally led workstores at Eagle Farm, with six remaining. Register now for the final release.
SmartStores Eagle Farm render
 
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
One day later
The brand story
Why MAKR builds differently, and why that matters to a buyer. One idea, one ask.
Subject: MAKR, BUILT TO BE HELD
Why a developer that keeps its buildings builds them differently. ‌ ‌ ‌
SmartStores
SmartStores
Built to
be held.
Most developers build to sell. MAKR builds to be held.

First name, it is a difference you feel before you can argue it. A building we intend to keep gets the right site over the cheap one. Materials that weather into character instead of out of it. A release set by readiness rather than by the quarter.

Eagle Farm is built to that standard: sixteen workstores, with only six remaining. Some of what we have built, we still own.

Your consultant is Consultant, and they are a better read than any brochure.
See the Eagle Farm range
Reply to this email and Consultant picks it up.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Day three
How buying works
The whole buying path laid out in four plain steps, so the purchase feels prepared rather than pressured. It closes on booking the call.
Subject: SMARTSTORES EAGLE FARM, THE PATH FROM HERE
Unhurried, and in this order. ‌ ‌ ‌
SmartStores
SmartStores
The path
from here.
First name, off the plan rewards the prepared, and preparing is easier than people expect.

There is no pressure at any step. MAKR allocates by fit, and the only work is making sure we know exactly what your business wants.

Do that once, together, and the rest looks after itself. The call is the easiest place to start.
Book a call
Or call Consultant directly on Phone number.
1
A phone call
About what your business needs, at your pace.
2
A walkthrough
Video over the plans, or on site as construction allows.
3
Expression of interest
Once you have chosen your unit, your solicitor alongside.
4
Settle at completion
Construction updates the whole way through.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Only if the brief is missing
The qualification ask
Sent only when we still do not know budget, timing and intended use. One short ask, thirty seconds to answer, with a matching text message.
Subject: SMARTSTORES, THIRTY SECONDS BUYS A HEAD START
Eagle Farm is down to six workstores. ‌ ‌ ‌
SmartStores
SmartStores
Thirty seconds
buys a head start.
First name, Eagle Farm is down to six workstores, and allocations run on fit rather than queue position.

So the most valuable thing you can give us is short. Your budget. Your timeline. Whether the workstore is for your own business or your portfolio.

Thirty seconds, and the right stock reaches you before the market does.
Send your brief
Or give Consultant the same in a call on Phone number.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Three days on
The gentle follow-up
If there is no reply, this holds the relationship without pressure. After it, the rhythm slows to occasional project news.
Subject: SMARTSTORES, STILL HERE WHEN YOU ARE
We can wait well. ‌ ‌ ‌
SmartStores
SmartStores
Still here
when you are.
First name, property rewards timing, not urgency.

If now is not the moment, nothing is lost. Your place on the Eagle Farm list holds.

If you would rather talk sooner, pick a time that suits and Consultant will be there.
Pick a time
Reply with a word and we will work around you.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email

The text messages.

Two texts support the emails: one with the instant acknowledgement, one with the qualification ask. Both come from a monitored number a buyer can simply reply to.

With the acknowledgement
First name, thank you, lovely to have your enquiry on SmartStores Eagle Farm. Your brochure: smartstores.au/eagle-farm/brochure. Consultant will call you today. Reply anytime, this number is monitored.
With the qualification ask
First name, quick one from SmartStores. Your rough timeline: next 3 months, 3 to 6, or just researching? Reply 1, 2 or 3.
The destination

The Eagle Farm brochure page.

Every brochure button in the journey opens a live web page rather than a heavy attachment. It always shows current imagery and availability, it reads beautifully on a phone, and every visit registers as an enquiry.

Open the brochure page

Fifty workstores from 95 to 462 square metres at 183 Hume Drive, Bundamba. Completed in late 2025 and anchored by Cafe 63.

Within a minute
The instant acknowledgement
Sent the moment an enquiry or brochure download lands, any hour of the day. It delivers the short brochure instantly and sets up the phone call. A text message goes with it.
Subject: SMARTSTORES CITISWICH, THANK YOU FOR YOUR ENQUIRY
Your Citiswich brochure is ready now. ‌ ‌ ‌
SmartStores
SmartStores
Thank you,
and welcome.
First name, your SmartStores Citiswich brochure is ready: the precinct, the workstore range, and what is available now. It is one tap below.

Consultant will call you today to walk you through it: floor plans, pricing and current availability, matched to what your business needs. The people you speak to here make the decisions, so your questions get answered on the spot.

We hold ourselves to a simple standard here. It will be a pleasure to show you exactly what that means.
Get the Citiswich brochure
Prefer to talk now? Call Consultant on Phone number.
Citiswich
Fifty workstores from 95 to 462 square metres at 183 Hume Drive, Bundamba. Completed in late 2025 and anchored by Cafe 63.
SmartStores Citiswich render
 
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
One day later
The brand story
Why MAKR builds differently, and why that matters to a buyer. One idea, one ask.
Subject: MAKR, BUILT TO BE HELD
Why a developer that keeps its buildings builds them differently. ‌ ‌ ‌
SmartStores
SmartStores
Built to
be held.
Most developers build to sell. MAKR builds to be held.

First name, it is a difference you feel before you can argue it. A building we intend to keep gets the right site over the cheap one. Materials that weather into character instead of out of it. A release set by readiness rather than by the quarter.

Citiswich is built to that standard: fifty workstores at 183 Hume Drive, Bundamba, completed in late 2025. Some of what we have built, we still own.

Your consultant is Consultant, and they are a better read than any brochure.
See the Citiswich range
Reply to this email and Consultant picks it up.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Day three
How buying works
The whole buying path laid out in four plain steps, so the purchase feels prepared rather than pressured. It closes on booking the call.
Subject: SMARTSTORES CITISWICH, THE PATH FROM HERE
Unhurried, and in this order. ‌ ‌ ‌
SmartStores
SmartStores
The path
from here.
First name, buying well rewards the prepared, and preparing is easier than people expect.

There is no pressure at any step. MAKR allocates by fit, and the only work is making sure we know exactly what your business wants.

Do that once, together, and the rest looks after itself. The call is the easiest place to start.
Book a call
Or call Consultant directly on Phone number.
1
A phone call
About what your business needs, at your pace.
2
A walkthrough
On site, whenever suits you. The precinct is complete.
3
Expression of interest
Once you have chosen your unit, your solicitor alongside.
4
Settle and move in
Your unit is built and ready.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Only if the brief is missing
The qualification ask
Sent only when we still do not know budget, timing and intended use. One short ask, thirty seconds to answer, with a matching text message.
Subject: SMARTSTORES, THIRTY SECONDS BUYS A HEAD START
Most SmartStores stock is placed before a campaign exists. ‌ ‌ ‌
SmartStores
SmartStores
Thirty seconds
buys a head start.
First name, most SmartStores stock never reaches a campaign, and allocations run on fit rather than queue position.

So the most valuable thing you can give us is short. Your budget. Your timeline. Whether the workstore is for your own business or your portfolio.

Thirty seconds, and the right stock reaches you before the market does.
Send your brief
Or give Consultant the same in a call on Phone number.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email
Three days on
The gentle follow-up
If there is no reply, this holds the relationship without pressure. After it, the rhythm slows to occasional project news.
Subject: SMARTSTORES, STILL HERE WHEN YOU ARE
We can wait well. ‌ ‌ ‌
SmartStores
SmartStores
Still here
when you are.
First name, property rewards timing, not urgency.

If now is not the moment, nothing is lost. Your place on the Citiswich list holds.

If you would rather talk sooner, pick a time that suits and Consultant will be there.
Pick a time
Reply with a word and we will work around you.
Follow us
@smartstores.au
smartstores.au
SmartStores
Click to view the full email

The text messages.

Two texts support the emails: one with the instant acknowledgement, one with the qualification ask. Both come from a monitored number a buyer can simply reply to.

With the acknowledgement
First name, thank you, lovely to have your enquiry on SmartStores Citiswich. Your brochure: smartstores.au/citiswich/brochure. Consultant will call you today. Reply anytime, this number is monitored.
With the qualification ask
First name, quick one from SmartStores. Your rough timeline: next 3 months, 3 to 6, or just researching? Reply 1, 2 or 3.
The destination

The Citiswich brochure page.

Every brochure button in the journey opens a live web page rather than a heavy attachment. It always shows current imagery and availability, it reads beautifully on a phone, and every visit registers as an enquiry.

Open the brochure page

A note on what you are seeing. Imagery is drawn from each estate’s current renders and refreshes as new photography lands. The dashed markers show where each message personalises itself. Copy shown is the working draft and sharpens further before anything sends.